Complaints

The European Fund for Southeast Europe provides a formal complaint mechanism to allow investors, clients, project affected people (e.g. individuals, communities, workers) and other third parties the opportunity to complain or raise concerns. Filling a complaint supports the Fund to identify, investigate and take appropriate steps to help resolve problems, reduce risks and remedy impacts.

Submit a complaint

For any complaints about the European Fund for Southeast Europe, please use one of the following channels:

1. Send an email to BeschwerdenHAFS@hal-privatbank.com  
2. Fill out this Complaint form 
    

Treatment of your complaint:
The fund is managed by Hauck Aufhäuser Lampe 
You can find out more about the complaints handling mechanism at Hauk here.